Question 1

Do I need a prescription?

Accepted Answer

California's PT direct access law allows patients to directly access physical therapy services from a licensed physical therapist without a physician's for up to 45 days or 12 visits. This provides patients with greater access to physical therapy services and allows for more efficient and effective treatment. If you are not planning on submitting a Superbly to your insurance, you will NOT need a referral from a physician.

However, wellness services are not reimbursed by insurances, and a referral is not needed for wellness or performance-only services.

Question 2

Do you accept insurance?

Accepted Answer

No, I don't accept insurance. However, I can provide you with a superbill that you can submit your insurance company for possible reimbursement.

Question 3

What is a superbill?

Accepted Answer

A superbill is a document that healthcare providers give to patients after a treatment or service. It lists the services provided during the visit, along with the corresponding costs. Patients can then use the superbill to request reimbursement from their insurance company.

Question 4

How long does an appointment last?

Accepted Answer

Follow-ups last 45-60 minutes and include a check-in and progression of current exercises based on your progress. Evaluations typically last 60 minutes however may take slightly longer. Please make sure to complete all intake paperwork prior to give your provider ample time to review your medical history, goals, and begin planning a treatment program.

Question 5

What is your cancellation policy?

Accepted Answer

You are required to cancel at least 24 hours in advance. Reschedules or cancellations made less than 24 hours in advance are considered no shows and will be charged the full value of the session,

Question 6

How many sessions will I need?

Accepted Answer

The number of sessions you need depends on various factors such as your personal demographics, experience with exercise, previous injuries, whether the condition is acute vs. chronic, co-morbidities, and what your personal goals are. It's important take all of these factors into consideration when determining the appropriate number of sessions for you. You and your physical therapist are a team and will collaborate to create a reasonable, effective treatment plan that helps you get back to what you love doing as soon as possible.

Question 7

How do you treat over telehealth?

Accepted Answer

Telehealth physical therapy allows clients to receive treatment from the comfort of their home, gym, or office without the need to travel. This means that treatments can be tailored around the client's daily challenges and use equipment they readily have access to. Body or lighter weight exercises can be just as effective as using gym equipment, and research shows that, stretching, and mobility are the best way to make changes. As a physical therapist with experience assessing and treating clients over telehealth, I can provide effective treatment plans that meet the unique needs of each client.

Question 8

Do you offer discounts?

Accepted Answer

Yes, we offer discounts when you refer a friend who mentions your name during their consultation call. Additionally we offer discounts for veteran's, students, and health care professionals. 
If you buy packages of 6, 9, or 12 sessions, you will receive an additional discount.

FAQ

FAQs